Terms of service
Last updated: February 7, 2026
OVERVIEW
Welcome to Mashaghal Hareer (مشغل حرير). The terms “we”, “us” and “our” refer to Mashaghal Hareer (مشغل حرير).
Mashaghal Hareer operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) govern your access to and use of the Services, together with any policies referenced herein.
Please read these Terms carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Services.
SECTION 1 – ACCESS AND ACCOUNT
By using the Services, you represent that you are at least the age of majority in your place of residence, or that you have provided consent for any minor dependents to use the Services under your supervision.
To access certain features or place an order, you may be required to provide accurate, current, and complete information, including contact, billing, payment, and shipping details.
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Accounts may not be transferred, sold, assigned, or licensed to another person.
SECTION 2 – OUR PRODUCTS
We make every effort to display our products as accurately as possible. However, colors, textures, and appearance may vary depending on device screens and settings.
We do not guarantee that the appearance or quality of any product will exactly match your expectations or on-screen representations.
Product descriptions, availability, and pricing are subject to change without notice. We reserve the right to limit quantities or discontinue products at any time.
SECTION 3 – ORDERS
By placing an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion.
An order is considered accepted only after payment has been received and the order is confirmed by us. Once accepted, orders cannot be modified or cancelled unless expressly permitted.
If an order is cancelled or modified by us, we will attempt to notify you using the contact details provided.
Returns and refunds are governed exclusively by our Refund & Return Policy.
Purchases are for personal or household use only and may not be made for resale or commercial distribution.
SECTION 4 – PRICES AND BILLING
All prices are subject to change without notice. The price charged will be the price displayed at the time of checkout and confirmed in your order confirmation.
Unless otherwise stated, prices displayed are inclusive of applicable taxes for UAE customers. Shipping fees, customs duties, or import charges (if applicable) are not included and may be payable separately.
You agree to provide accurate payment and billing information and authorize us to charge the selected payment method for the total order amount.
SECTION 5 – SHIPPING AND DELIVERY
Delivery timelines are estimates only and are not guaranteed. We are not responsible for delays caused by couriers, customs authorities, or circumstances beyond our control.
Risk of loss and title to products pass to you once the order is handed over to the shipping carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services, including text, images, designs, logos, graphics, videos, and other materials, is owned by or licensed to Mashaghal Hareer (مشغل حرير) and is protected by applicable intellectual property laws.
The Services are provided for personal, non-commercial use only. No content may be copied, reproduced, distributed, or used without our prior written consent.
All rights not expressly granted are reserved.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools or services. Such tools are provided “as is” and “as available,” without warranties or endorsements.
Your use of third-party tools is at your own risk and subject to the terms of the respective providers.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing such sites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify. However, all purchases are made directly with Mashaghal Hareer (مشغل حرير).
Shopify is not responsible for any aspect of transactions between you and Mashaghal Hareer, including product quality, delivery, or customer service. You expressly release Shopify and its affiliates from any related claims or liabilities.
SECTION 10 – PRIVACY POLICY
Your use of the Services is subject to our Privacy Policy, which describes how personal information is collected, used, and shared.
Because our store is hosted on Shopify, certain data may be processed by Shopify in accordance with its privacy practices.
SECTION 11 – FEEDBACK
Any feedback, suggestions, or reviews you submit may be used by us without restriction or compensation. You confirm that any feedback provided does not infringe the rights of others or violate applicable laws.
SECTION 12 – ERRORS AND INACCURACIES
We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order has been placed, and to cancel orders if necessary.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful purposes, to infringe intellectual property rights, transmit malicious code, engage in abusive conduct, or interfere with the security or functionality of the Services.
We reserve the right to suspend or terminate access for violations of these Terms.
SECTION 14 – TERMINATION
We may terminate or suspend your access to the Services at any time without notice. Obligations incurred prior to termination will survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available,” without warranties of any kind, except as expressly stated. We do not guarantee uninterrupted, secure, or error-free service.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Mashaghal Hareer (مشغل حرير) and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Mashaghal Hareer (مشغل حرير), Shopify, and their affiliates from any claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms, together with our policies, constitute the entire agreement between you and Mashaghal Hareer regarding use of the Services.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our prior written consent. We may assign or transfer our rights without restriction.
SECTION 21 – GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of the United Arab Emirates.
SECTION 22 – HEADINGS
Headings are included for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms from time to time. Continued use of the Services after changes are posted constitutes acceptance.
SECTION 24 – CONTACT INFORMATION
For questions regarding these Terms, please contact us at:
Mashaghal Hareer (مشغل حرير)
Email: care@mhareer.shop
Address: Beirut Street, Ajman, United Arab Emirates
Phone/WhatsApp: +971 6 529 2287